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Privacy Policy

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Privacy & Cookie Policy

This notice explains how Caspian Insurance Services (referred to as ‘we’, ‘our’, ‘us’, etc.) may collect, use and process your personal information. By giving us your personal information you agree to us using that information as set out in this notice. For financial products and services we may also collect sensitive personal information about you, such as health, race and religion.

Caspian is committed to protecting your and your family’s personal information.

We may receive personal information about you, when you contact Caspian for example by doing any of the following:

What information do we collect?

The personal information we collect about you will vary depending on the financial product and/or service we provide to you. We collect personal information about you which may include:

We will always be clear to explain when and why we need this information and the purposes for which we will use it and will obtain your explicit consent to use sensitive personal information:

We may collect the personal information listed above from third parties, for example:

What do we use your information for?

We use your personal information:

Process Condition Lawful Basis for Processing Data Type
Quotation Because we have been asked to do something before entering into a contract (eg provide a quote). Explicit Consent Sensitive
Sale Necessary for the performance of a contract Contract Sensitive
Paperwork To fulfil our contractual obligations Contract Personal
Marketing Commercial Interest Consent Personal
Servicing Commercial Interest Legitimate interests Personal
Statistical Analysis Commercial Interest Legitimate interests Anonymous

Data retention periods

When processing your policy sale, you gave Caspian explicit consent to process and retain your sensitive information to assist you during the lifetime of your policy. You also give consent for Caspian to use this for marketing and statistical analysis. The data is held encrypted on secure international servers for this purpose.

Should your policy expire we will erase your data after a period of six years. All our customer data is held in line with EU and UK General Data Protection Rules. Should you wish to revoke your consents. Please contact us for assistance.

Who may we share your information with?

We may share your information with:

Our administrators, service providers and reinsurers may also share your information in the ways set out above in order to meet their regulatory and legal obligations.

Where we send your information

We operate primarily in the United Kingdom. However, sometimes we will process your personal information in other countries including those outside of the European Economic Area. Where this happens, we take care to ensure that this processing is carried out by organisations on terms which safeguard the security of your personal information.

Your rights

You have the right to ask:

If you have any question’s such as the above please contact: The Data Controller, Data Protection Office, Caspian Insurances Services, 3C Brook House, 64-72 Spring Gardens, Manchester, M2 2BQ.

If you remain dissatisfied once you have contacted us regarding your data or consents you can raise the issue to the Information Commissioner’s Office Website: https://ico.org.uk/concerns/handling

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time for example, to keep it up to date or to comply with legal requirements. We will not reduce your rights under this Privacy Policy without your explicit consent. You should regularly check this Privacy Policy for updates. If there will be any significant changes made to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our website.

Why Choose Caspian Insurance?

Save Time & Money

With a helping hand along the way, we search the market for you to secure the right policy at affordable prices.

Expertise

Our extensive industry knowledge means we can provide you with the best policy options for your life protection.

UK Based Advisors

No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.

Tailored Policy

With a custom-made policy, you will be confident in the knowledge that your loved ones will be taken care of in the worst-case scenario.

Free Trust Service

Receive specialist support and guidance via our free trust service for a clear understanding of how different policies work.

Exclusive Broker Benefits

We do the hard work for you to ease the underwriting process and compare a wide range of insurers in line with your best interests.

A Company You Can Trust

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