Norfolk House, 7 Norfolk Street,
Manchester, M2 1DW
If you have any additional accessibility requirements, you can book an appointment with one of our dedicated specialists.
What to do if you have a complaint?
The Complaints Department
Caspian Insurance Services
7 Norfolk Street
Email: [email protected]
A copy of our internal Complaints Procedure is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
The Financial Ombudsman Service is an independent official body, setup by Parliament, for settling disputes between UK based financial companies and their customers and its service is completely free. Full details can be found on its website: www.financial-ombudsman.org.uk/