Financial Insurance for your family's future
A company you can trust
A company you can trust
Google Rating
At Caspian we pride ourselves on our trustworthy and moral approach to helping our customers. Our friendly UK based team will take the time to understand each customer’s individual circumstances.
Sorting my life insurance has been one of those things which although I knew I needed to do, was not something I could ever find the time to do. Thankfully Jason at Caspian Insurance has very helpful and talked me through the options and settled upon the best policies to meet my needs. Consequently, I now have approximately 1.5x the cover I did previously, at only a very small price increase, which I feel to be very worthwhile. In all it has taken only about 1 hour of my time and saved me hours and hours of further online research. Would recommend both Caspian and Jason.
Ingram Monk
10:35 11 Jul 18
Spent the last hour on the phone with Christopher Li, honestly, what a lovely decent guy who knew his stuff. I am over the moon with the the policy I have taken out, the peace of mind it has given me for my children’s future and the fantastic service I received. Chris also helped me with other issues, due to a very recent difficult situation, Chris provided further information to me that he wasn’t obliged to do. I would highly recommend Caspian as they are easy to talk to, they explain everything in plain English and they don’t make you feel under pressure to take out the policy unless you are 100% happy. Thank you Chris.
Katie Sanderson
12:40 17 Jul 18
Spent nearly an hour and a half on the phone to Jason Jones at Caspian Insurance today and he could not do enough to help me. I can now rest easy knowing that my family are insured and protected. Also have direct contact details to deal with Jason again if there are any issues. He made the whole progress easy, and even i understood all that he told me. Many thanks for the great service.
Donna Bartley
13:25 09 Jul 18
I woke up and decided today was the day to get my life insurance sorted. Came across an ad on a social media site, filled in a few details and shortly after I received a phone call from Caspian, spoke to a guy named Ben who took some more details from me and then forwarded me on to his colleague. Long story short I’ve got a great package sorted out for me and my two children, courtesy of Jason. Great guy. He made the process quick and easy. We spoke about other things to help build a great rappor, not at all a depressing conversation, loads of laughs in between to help left the mood for such a serious matter. Not depressing and doubtful like I had presumed it would have been and it wasn’t as costly as I had imagined either. Very happy with the start of my day. I will definitely be in touch if I have any questions or thoughts regarding my policy. Thanks Jason [Caspian]
OriginalRez T
22:35 05 Jun 18
My husband and I have recently set up life insurance with Caspian and I'd recommend them to anyone. Nathan Smith was really helpful and understanding and the complete opposite of a pushy salesman. His concerns were about getting us the best amount of cover for an affordable premium - not simply getting us to sign up for as much as he could get us to. This approach was really refreshing and I'm really happy with the service we received.
Sarah Henderson
12:31 10 Jul 18
Jason at Caspian helped me sort out life insurance for my family and I. I could not be happier with the service I received from everyone I spoke to at Caspian. Jason explained everything in an easy to understand manner and was friendly and supportive through the whole process which was quick and easy to complete. I would highly recommend to a friend or colleague.
Lexi Binks
11:30 08 Aug 18
I knew that I needed to get Life Insurance as my Parents asked me if I had any, but truthfully I had absolutely no idea who to go with and actually found it all quite confusing. I saw an advertisement on Facebook (of all places!) and decided to fill out the details they needed to contact me. Within 5 minutes, I was speaking with Marcus Burgess who was absolutely fantastic. We were on the phone for over an hour and a half. Marcus went through every question with me and made me feel very at ease. He went the extra mile to make sure I had the right Life Insurance for myself and my Children.I can happily say that I now have Life Insurance as well as Critical Care Insurance.Marcus has been brilliant and I cannot Thank him enough for his guidance and patience with me.Thank You Marcus ????
Sarah Woodward
22:23 15 Aug 18
My experience with Nathan Smith (Caspian Insurance) has been second to none!! After apprehensively calling as a disabled person and single mother of two children and a plethora of serious and even life threatening illnesses I can go to sleep tonight coveted in the knowledge that my children's and my life are affordably protected in some way. I cannot express how swift, friendly, competent and generally a pleasure of a person Nathan was during our interaction. Caspian Insurance, you've got a gentle but "giant" asset in Nathan Smith! Thanks again Nathan and keep on doing the great work that you do!
Marisa Remy
17:18 23 Aug 18
Highly recommend Chin from Caspian Insurance services. He was very friendly and explained everything thoroughly. Any questions I had were answered very clearly giving me peace of mind in helping me choosing the correct policy for me. I had been putting off getting life insurance for a long time. Thank you Chin so glad I spoke to you!
P B
18:18 28 Aug 18
I spoke to Jason “J” who was super friendly, and easy to talk to. Also it was easy to understand the policies explained. He sounded very professional, yet relaxed and understanding. Jason: Have a great week end with your sons! Cecilia Stockwell
Cecilia Stockwell
10:03 20 Sep 18
A Huge Thank You To Jason! Fantastic Service, extremely professional, Made Me Feel At Ease Talking To Him, Proper Top Guy! I’m Now So Relieved Knowing That God Forbid Anything Happens To Myself And My Partner Are Children Are Going To Be Financially Taken Care Of! Nice one Jason, I can definitely see a promotion in the horizon 👌🏼😊
Danielle Ashton
12:14 02 Oct 18
Spoke to Nathan Smith this morning (which lead into afternoon!) friendly and patient throughout. Having worked in call centres I know how easy it is to become robotic an disconnect from the person on the end of the line. Nathan’s enthusiasm makes him a great advisor. I started the call with a rougher idea of how much I wanted to be spending monthly and Nathan got me what I wanted within that budget so I’m very happy with the service I’ve received. Nathan also made it clear I can contact him at any time to discuss or change my policy and he will be ready to help. One more thing ticked off the ‘to do’ list!
StarKid Corner
12:37 11 Oct 18
What a wonderful experience! Who knew getting life insurance could be so easy. My account representative, Umesh, has helped me find a completely tailored plan whilst maintaining a fun, yet professional, demeanor. I would highly recommend. Thanks!
Rachel Leamon
12:38 11 Oct 18
I have spoken to Nathan over 2 days, discussing different insurance policies and terms, asking lots of questions and seeking plenty of reassurance! He has been polite, patient and professional throughout. I highly recommend him as an adviser 🙂
rashda ali
11:35 12 Oct 18
Fantastic! Spoke to Nathan Smith and he was great. Didn’t have a clue what I was after or how much etc and he very patiently went through it all with me to find what I needed. Working in Customer Service myself and knowing how it can wear you down sometimes it was nice to find someone who gave great service whilst still able to be down to earth and have a laugh. Keep doing what you’re doing, Caspian you have a proper asset! Thank-you!
Sumiko Davies
13:37 17 Oct 18
I was contacted by Samantha Sharples, I found her to be very personable and friendly. She was easy to talk to and made the effort to understand my queries and concerns. You have a great employee in Sam, take good care of her - she is a keeper!
Elize vanniekerk
13:53 18 Oct 18
I spoke with Nathan Smith today for about 55 minutes. I have to say he was absolutely fantastic. I rang up without a clue about anything and Nathan advised me and helped me through it all the way. Absolute top bloke.
Benjamin Shell
17:19 24 Oct 18
Samantha was extremely helpful and professional! Her phone manor was impeccable and would strongly recommend this lovely young lady to anyone for advice. Not once did I feel pressured or persuaded into anything I didn't want to which is exactly what you need with decisions like this.
Daniel Davies
18:10 25 Oct 18
Just came off phone to Nathan Smith what a lovely lad very professional and excellent at his job. He explained everything thoroughly as I didn't have clue what to go for at first. After our phone call I feel great knowing I have best cover for me and my family Thanks again Nathan 5 star customer service 👍
suzanne murphy
11:18 26 Oct 18
Samantha was amazing. I was at ease with the process of taking out cover. Got a great policy at an affordable rate. Would definitely recommend her!
Michelle Sharp
11:40 01 Nov 18
If I could award Jason 10 stars, I would! He's so friendly and easy to talk to, as well as remaining professional. He shows real empathy and it's obvious that he wants the best deal available to cater to your individual needs and personal circumstances.I only contacted them to get a quote but ended up taking out the policies because he saved me £40 a month!!Thank-you Jason.Claire from Belfast.
Claire McCrea
18:48 06 Nov 18
Received the best customer service! Nathan Smith led me through my options at ease and made sure I got the best deal for my little family. Truly kept my spirits high with laughter. Need a bit of cheer when arranging something so serious! Thank you for your great service!
Robyn Whitelocke
14:25 08 Nov 18
Chris was a pleasure to deal with today when organising life insurance. It was really nice to have a proper conversation, not just answering questions from a script. Chris took the time to fully understand what I needed and was not on the hard sell at all. Certain parts of the conversation were difficult as they were quite sensitive but these were dealt with well and I was made to feel at ease. I can thoroughly recommend this company
Becky Whatman
16:43 08 Nov 18
Jason at Caspian insurance, has taken the time to listen to me and my requirements fitting the right policy for me and my family should anything happen to me in the future! He has given me piece of mind and is an asset to Caspian insurance his customer service excels other service providers I have used. I feel confident knowing I have the right insurance cover for me and my family. His service and advice has been translucent and easy to understand, hes knowledgeable and really makes the service that Caspian provide family friendly and personal. You are not just a number at the end of the phone when you speak to Jason putting your mind at rest and giving you confidence you have the right policy for you!A heart-felt thanks from a Happy Customer! - Sarah
Sarah Harrison
15:22 08 Nov 18
I was over the moon with the service I received from Jason. He was so understanding about my situation and it was like talking to a friend,although he was extremely professional.You should be so proud as most insurance companies are so cold and probably don't get as many good reviews.Absolutely brilliant company and will recommend to everyone I know.Thank you JasonRegards Lynn
Lynn Gaughan
18:50 20 Nov 18
Amazing friendly service, wasn't sure what I'd be getting or what I wanted for that matter... Sam made it so easy came away very relieved with a great policy at a great price (and the kids are covered) highly recommend
Martin Dearlove
17:59 11 Feb 19
Spoke to Sam who was very helpfull and got me the best deal all tailored around me and my children. Would recommend to everyone 5 stars.
Damien Ellis
17:22 12 Feb 19
Great service from Nathan Smith who got my life insurance sorted for me. I spoke to Nathan over two days and he was so helpful, friendly and knowledgeable. I wasn't happy with my old life insurance policy and Nathan helped me find the best one for my circumstances. I now have peace of mind for myself and my children's future. Thanks Nathan, it was a pleasure speaking to you.
Sam Purdie
18:19 20 Feb 19
Why choose us?
Integrity
We pride ourselves on our ‘Customer First’ approach.
We build long lasting relationships with our customers, and have done so by always doing what is in their best interest.
Expertise
Our advisors are fully trained in financial protection.
Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Value
Customers consistently receive the most competitive rates.
Our advisors work with their customers to ensure the best life insurance policy for their customers’ budget.
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