When 24/7 GP appointments change everything

When you take out a life insurance policy in 2023, you get so much more than you’d expect.

Many of the top UK life insurance providers now include *free benefits in your cover when you take out a policy with them.

AIG, founded in 1919, is one of the leading life insurance providers in the UK. When you take out any type of life insurance policy with AIG, you will automatically be given access to their Smart Health app.


What is Smart Health?

Smart Health is AIG’s all singing all dancing app. Not only is this app available 365 days a year, 24 hours a day, but you will be granted unlimited access to its services throughout the duration of your policy.

If you think it couldn’t get any better (you’re wrong) - these benefits also extend to your immediate family, including children up to the age of 21.


What benefits does Smart Health include?

These aren’t just any free additional benefits. We’re talking about benefits that could actually make a huge impact on your life and your family’s life. The six main services offered by AIG’s Smart Health are:

  • 24/7 access to online GP appointments
  • Nutritional consultations
  • Tailored online fitness programmes
  • Mental health support
  • A health check
  • Access to second medical opinions from
  • Best Doctors

Dionne and Sky’s story

Dionne took out a life and critical illness insurance policy with us all the way back in 2019 and never expected to make a claim on her policy so soon, especially not for her daughter. Mother to two girls, Dionne first began noticing changes in her eldest daughter Sky (aged 9) when she needed to use the toilet more often, was thirsty all the time and was frequently tired.

Using her mother’s intuition and worried about Sky’s health, Dionne remembered she had access to free, 24/7 GP appointments with her cover. Within a matter of minutes, she had booked an appointment on the Smart Health app.

Securing an appointment that very same day - later that evening a UK-based GP called Dionne back and the online appointment that followed was a defining moment in getting Sky on the path to a speedy diagnosis.


The online GP appointment that changed their lives

One of the best benefits that Smart Health offers are 24/7 GP appointments. In Dionne’s case, these appointments were fundamental in getting Sky’s diagnosis as fast as they did.

During the online appointment, Dionne was blown away at how easy it all was. “They diagnosed it on the phone and believed diabetes is what it was - they also cleared any red flags which put my mind at ease. During the appointment, they advised me to go to my own GP the next day and take urine samples with me and request blood tests.”

“If I hadn’t had the online consultation, things might not have developed so quickly. The online appointment helped me get the ball rolling with the doctors as I already had a provisional diagnosis - it got them to act quicker. If I had waited for my GP appointment, I would have been waiting for at least two weeks - I don’t know what might have happened in that time.”

“I was very grateful for my online appointment which was really easy to book too. I had forgotten all about it and remembered whilst I was lying in bed worrying. It helped get us her diagnosis so I really am grateful. The rest is history really!”

Why you need life insurance

As we’ve mentioned, most of the top insurers offer so much more than a life insurance pay out. But apart from the life insurance benefits, why else do you need a policy?

Firstly, the money. If the worst happens, the pay-out from your life cover could help your loved ones with living costs, funeral costs and will provide them with overall financial support. But ultimately, the money from your cover can pay for whatever you need it too. Most importantly, the long term peace of mind that a life insurance policy can bring you is indescribable.

Our team at Caspian can help you take out your policy, all you need to do is pay your monthly premium and in return you’ll receive a pay-out if the worst were to happen within your chosen term and peace of mind for you and your loved ones.

What we do

At Caspian Insurance, not only do we want to spread the word of how life insurance can be a total game changer, we also can set you up with your own life insurance policy.

Dionne recalls her experience with Caspian, “When I initially arranged my policy back in 2019, Caspian was great. It was a while ago but it was really simple, straightforward, they went through everything - no complications. Every year since then, they call to see how we are getting on and if we need to update the policy!”

We look at your unique circumstances and needs, to create the life insurance policy that will best suit you and your loved ones. Why not give us a go? Click the button below to get started today.


*Free benefits are not contractual and may be changed or withdrawn in future.