Caspian Insurance Services is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and for our customers, and employees to feel respected and able to give their best. Caspian Insurance Services - in providing our financial protection advice services - is committed against unlawful discrimination of our customers and employees.

This policy’s purpose is to:

• Provide equality, fairness, and respect for all in our employment, whether temporary, part-time, or full-time.
• Never unlawfully discriminate because of Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.
• Oppose and avoid all forms of unlawful discrimination. This includes in pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, and selection for employment, promotion, training, or other developmental opportunities.

Caspian Insurance Services is committed to:

• Encouraging equality, diversity, and inclusion in the workplace
• Creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
• Training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.
• Ensuring that all staff should understand they, as well as their employer, can be held liable for acts of bullying, harassment, victimisation, and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers, and the public.

Caspian Insurance take seriously complaints of bullying, harassment, victimisation, and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public, and any others in the course of the organisation’s work activities.

Such acts will be dealt with as misconduct under Caspian’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.

Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offense.

Caspian will create opportunities for training, development, and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.

Decisions concerning staff will be based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act).

Caspian will review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.

As a company we will monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity, and inclusion, and in meeting the aims and commitments set out in the equality, diversity, and inclusion policy.

Monitoring will also include assessing how the equality, diversity, and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues. This equality, diversity, and inclusion policy is fully supported by senior management - reviewed on 20 September 2021.

Details of Caspian Insurance’s grievance and disciplinary policies and procedures can be found by contacting our HR Department. This includes with whom an employee should raise a grievance.

Use of our grievance and/or disciplinary procedures does not affect an employee’s rights.

Oppose and avoid all forms of unlawful discrimination. This includes in pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, and selection for employment, promotion, training, or other developmental opportunities.