COVER Magazine has recently announced that Caspian Insurance has been shortlisted for both the Customer Service Award and the Protection Intermediary of the Year award 2020, as part of their annual COVER Excellence Awards.
Chrissie Faraj, a customer care superstar here at Caspian Insurance, has also been nominated for the new 2020 COVER Proud to Protect Award, in association with Aviva.
The awards celebrate excellence and outstanding achievements by firms and intermediaries within the Life Insurance, Health Insurance, and the Financial Protection industry. The highly desirable awards are held by the UK financial magazine, COVER.
We are proud to add this latest recognition for Caspian Insurance to a number of great achievements throughout 2020.
We kick-started this year with a fantastic acknowledgement from one of the UK’s leading Life Insurance providers, AIG, who awarded Caspian with it’s Most Improved Business Quality Award 2020.
Caspian Insurance is currently a contender for 3 Women in Insurance Awards and was shortlisted for 3 Broker Innovation Awards.
To now add 3 COVER Excellence Award nominations to this incredible list, further recognises our commitment to providing outstanding customer service.
This dedication has not only been praised by our peers within the financial protection industry but most importantly by our customers through our online Trustpilot reviews, where we maintain the highest star rating of 5.
Speaking about the award, Oliver Rayner, Managing Director of Caspian Insurance said:
“We are delighted to have been nominated, once again, for 3 COVER Awards. This year has been extremely challenging for everybody and I couldn’t be prouder of the team at Caspian Insurance. Despite lockdown, we’ve all worked harder than ever to not only provide the same levels of customer service but surpass them. For both industry and customers to notice this is the best recognition we could have wished for.”
The winners of the COVER Excellence Awards 2020 will be selected by a panel of industry experts and announced during the flagship awards event, which will be streamed live on 10th November from 5:15pm.